Returns & Exchanges
At Indie Ridge, we stand behind the quality of our gear and want you to be completely satisfied with your purchase. If your item doesn't fit or meet your expectations, we offer a hassle-free 30-day return and exchange window for all unworn products.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; once received at our warehouse, we will process your refund or ship your exchange within 3-5 business days.